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Customer and Employee Collaboration Solve Different Problems
Recently I had a conversation with the CEO of a company (anonymous since I discuss that I will be blogging this) that provides customer community solutions (so clearly he is already biased). This...
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Collaboration in the Workplace: Reality vs Fantasy
It’s no secret that I’m an advocate for the voice of the employee and for the necessity of emergent collaboration in the workplace. I don’t like it when my friends or acquaintances (or anyone else for...
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Employee Collaboration to Benefit the Customer
A little while ago I wrote an article on how employee collaboration and customer collaboration initiatives solve different problems. I kept hearing about how one was more valuable or had a greater...
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How Distance Impacts Employee Communication and Collaboration
How often do you communicate or collaborate with colleagues that sit next do you? What about colleagues that are down the hall? How about colleagues that are hundreds or thousands of miles away? The...
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The Current State and Business Value of Employee Collaboration (Infographic)
I recently came across this infographic created by Clinked which does a great job of telling the collaboration story. I actually never heard of Clinked before today. However, this visual covers some...
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Which Vendors Own the Enterprise Social Software Market?
Big hat tip to Patrick Allman from Mango Apps for getting my attention to this! According to IDC the enterprise social software market was just shy of $800 million in 2011 which represented a growth of...
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